Every painting is packed by hand in the studio and sent with tracking.
Orders are packed within three to five working days. Delivery is usually one to two weeks to Europe and two to three weeks elsewhere, though customs can add time I cannot control.
The shipping cost is shown on each painting before you pay. Nothing is added afterwards.
Paintings are sent from Morocco. If your country charges import duty or VAT, that is paid by you on delivery and is not included in the price. For most countries original artwork is taxed at a reduced rate, but the rules are yours to check.
If you change your mind, write to me within 14 days of delivery and send the painting back in its original packing. Once it arrives undamaged I refund the price of the work. Return postage is paid by you unless the piece arrived damaged or was not what was described.
A commissioned painting is made for you and for nobody else, so it cannot be returned or refunded once it is finished. Before I begin you agree the size, the price and what the piece will hold, and I show you the work in progress, so nothing arrives as a surprise. If a commission arrives damaged in transit, that is covered below like any other painting.
Photograph it before unpacking any further and write to me the same day. I will replace or refund it, and I will pay the return postage.
contact@fadwamorabet.com
Updated 4 November 2026